1117bet Frequently
Asked Questions

1117bet requires a government-issued photo ID for KYC verification. Accepted documents include your Bangladesh National Identification Card (NID), a valid passport, or a driving licence. You will need to upload a clear photo or scan of the document along with a selfie holding the ID. Verification is typically completed within 24 hours.

You can reset your 1117bet password by clicking the "Forgot Password" link on the login page. Enter your registered mobile number or email address and you will receive a one-time reset code. Enter the code, set a new strong password, and log in as normal. If you do not receive the code within five minutes, check your spam folder or contact 1117bet support via live chat.

No. 1117bet strictly enforces a one-account-per-person policy across all of Bangladesh. Opening multiple accounts — whether using the same device, the same payment method, or different personal details — is a violation of the 1117bet Terms and Conditions and will result in the suspension of all associated accounts and the forfeiture of any bonuses or winnings.

To permanently close your 1117bet account, contact the support team via live chat or email at [email protected]. Request account closure, withdraw any remaining balance beforehand, and confirm your identity. The team will process the request within 48 hours. If you are closing your account due to problem gambling concerns, consider self-exclusion first — see the Responsible Gaming page for details.

To deposit via bKash on 1117bet, log in to your account, go to the Deposit section, select bKash, enter the amount you wish to deposit, and follow the on-screen instructions to complete the transaction through your bKash app or USSD menu. Deposits via bKash are credited to your 1117bet account instantly in most cases. The minimum bKash deposit is ৳200.

Nagad deposits on 1117bet are processed instantly and typically appear in your account balance within 1 to 3 minutes. If your Nagad deposit has not been credited after 10 minutes, check that the transaction was marked successful in your Nagad app, then contact 1117bet support with your transaction reference number for a manual check.

The minimum withdrawal amount on 1117bet is ৳500 for mobile banking methods including bKash, Nagad, Rocket, and Upay. For bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank, the minimum withdrawal is ৳1,000. There is no maximum withdrawal cap for verified accounts, though large withdrawals may require additional identity confirmation.

1117bet processes withdrawal requests to bKash, Nagad, Rocket, and Upay within 15 to 60 minutes during business hours. Bank transfer withdrawals to accounts at BRAC Bank, Dutch-Bangla Bank, Islami Bank, or Sonali Bank typically take 1 to 3 business days. Withdrawal times may be longer for first-time withdrawals pending KYC review or during peak periods such as major BPL or IPL match days.

1117bet does not charge any platform fees on deposits or withdrawals. However, your payment provider — for example bKash or Nagad — may apply their own standard transaction charges. Always check your mobile banking app for applicable fees before initiating a transaction. 1117bet recommends using Nagad or Rocket for the lowest third-party transaction costs available to Bangladeshi players.

Yes, 1117bet accepts deposits via bank transfer from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, and City Bank. Bank transfer deposits take 1 to 3 business days to be credited. For faster funding, mobile banking options like bKash and Nagad are recommended. Contact 1117bet support for bank account details before initiating a bank transfer.

To place a cricket bet on 1117bet, navigate to the Cricket section from the main menu, browse the available matches — including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures — select the match you want to bet on, choose your preferred market (match winner, top batsman, total runs, etc.), enter your stake amount in BDT, and confirm the bet. Live betting on ongoing matches is also available.

1117bet covers a wide range of cricket competitions for Bangladeshi players, including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, ICC Cricket World Cup, Asia Cup, and all Bangladesh Tigers international Test, ODI, and T20I matches. Coverage extends to domestic tournaments in India, Australia, England, Pakistan, and the West Indies throughout the year.

Yes, 1117bet is fully optimised for mobile play. The platform works smoothly on all modern Android and iOS smartphones and tablets through your mobile browser — no app download is required. All features including deposits via bKash and Nagad, live cricket betting, slots, live casino, and account management are fully accessible on mobile with a clean and fast interface.

1117bet hosts hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The slots library includes classic three-reel slots, modern five-reel video slots, and progressive jackpot slots. Popular titles like Sweet Bonanza, Gates of Olympus, and Book of Dead are available alongside exclusive titles. All slots use certified Random Number Generators (RNG) for provably fair outcomes.

Yes, 1117bet offers a full live casino section powered by Evolution Gaming and Ezugi, featuring real human dealers streamed in HD. Available live dealer games include Live Roulette, Live Blackjack, Live Baccarat, Live Teen Patti, Live Andar Bahar, and game-show style titles. Live casino games are accessible 24 hours a day, seven days a week, and can be played on desktop and mobile.

1117bet offers a welcome bonus to new players upon their first deposit. Bonus terms — including the bonus percentage, maximum bonus amount in BDT, and wagering requirements — are detailed on the Promotions page inside your account after registration. Always read the bonus terms carefully before claiming, paying particular attention to the wagering multiplier and the minimum odds or game types that qualify for wagering.

Wagering requirements on 1117bet bonuses specify how many times you must bet the bonus amount (or deposit plus bonus) before any winnings derived from the bonus can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawing bonus-derived winnings. Specific wagering requirements vary by promotion — check each offer's individual terms in your account.

Yes, 1117bet runs ongoing promotions for existing players including reload deposit bonuses, free spin offers on selected slot games, and loyalty rewards. Seasonal promotions are also offered around major events such as the BPL, IPL season, Eid, and Pohela Boishakh. Log in to your 1117bet account and visit the Promotions section to view all currently active offers available to your account.

The 1117bet welcome bonus is a one-time offer available only on your first deposit and cannot be claimed again. Ongoing reload bonuses and seasonal promotions can be claimed each time they are made available, subject to the individual promotion terms. Attempting to claim a one-time bonus multiple times — including through duplicate accounts — will result in disqualification and account review.

1117bet uses SSL encryption across the entire platform to protect all data transmitted between your device and the site. Player funds are held separately from operational funds. All games use certified RNG technology for provably fair outcomes. KYC verification protects against identity fraud and account takeover. 1117bet is committed to providing a secure, fair, and transparent platform for every Bangladeshi player.

1117bet operates as an online entertainment platform and does not make specific claims about Bangladeshi regulatory approval. Players are responsible for understanding the laws applicable to online gambling in their jurisdiction. 1117bet encourages all users to play responsibly, within their personal legal framework, and to use the platform's responsible gaming tools to manage their activity.

If gambling is negatively affecting your life, 1117bet offers free self-exclusion. Log in to your account, go to Account Settings and select Responsible Gaming, then choose Self-Exclusion, or contact the support team directly via live chat or at [email protected]. You can choose a fixed exclusion period of 6 months to 5 years, or a permanent exclusion. Self-exclusion is processed within 24 hours and cannot be reversed mid-period.

Yes, 1117bet provides free deposit limit tools for all players. You can set a daily, weekly, or monthly deposit cap in BDT directly from Account Settings under Responsible Gaming. Once your chosen limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing a limit requires a 7-day cooling-off period before it activates.

1117bet customer support is available 24 hours a day, seven days a week. The fastest way to reach the team is via the live chat feature inside the platform, with average response times of 2 to 5 minutes. You can also send an email to [email protected] for less urgent queries. WhatsApp support is available after logging in to your account. All support is provided in English.