Your Privacy Matters to 1117bet

1. Data We Collect

When you register for or use the 1117bet platform, we collect certain categories of personal data that are necessary to provide you with a secure, compliant, and high-quality betting and gaming experience. We do not collect data beyond what is required for the purposes described in this policy.

1.1 Registration Data

When you create a 1117bet account, we collect the following information:

• Full legal name (as it appears on your government-issued identification)
• Date of birth (used to verify that you are 18 years of age or older)
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh)
• Mobile phone number (used for account verification and security alerts)
• Email address (used for account communications and recovery)
• Username and encrypted password credentials

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) compliance process, we may collect copies of:

• Bangladesh National Identification Card (NID)
• Valid Bangladesh passport or driving licence
• Proof of address documents such as utility bills or bank statements dated within 90 days
• Selfie or live photo for facial comparison with submitted ID documents

KYC documents are used solely for identity verification and fraud prevention. They are stored securely and are not shared with any marketing or analytics third party.

1.3 Financial Transaction Data

When you deposit or withdraw funds, we record the following:

• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard)
• Mobile wallet number or masked card number (last 4 digits only for cards)
• Transaction amounts in BDT (৳)
• Transaction timestamps and reference numbers

We do not store full card numbers or mobile banking PINs. Payment processing is handled via encrypted, tokenised channels to minimise exposure of sensitive financial data.

1.4 Technical and Usage Data

We automatically collect certain technical data when you visit or use the 1117bet platform:

2. How We Use Your Data

1117bet processes your personal data only for legitimate, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we use your data are as follows:

2.1 Account Management and Service Delivery

Your registration and profile data is used to create and maintain your 1117bet account, authenticate your identity at login, process bets and game rounds, credit and debit your wallet balance, and communicate with you about your account activity, including deposit confirmations, withdrawal status updates, and security alerts.

2.2 Identity Verification and Fraud Prevention

KYC data is processed to verify your identity, confirm that you meet the 18+ age requirement, detect and prevent fraudulent activity, money laundering, and match-fixing, and comply with applicable anti-fraud and financial crime prevention obligations. We may use automated screening tools as part of this process, supplemented by human review where required.

2.3 Payment Processing

Financial transaction data is used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; reconcile your account balance; investigate and resolve payment disputes; and comply with financial reporting obligations.

2.4 Platform Security and Integrity

Technical and usage data is used to monitor for unusual account activity, detect multiple-account abuse, enforce responsible gaming limits, protect the integrity of betting markets, and maintain the overall security of the 1117bet platform for all players.

2.5 Responsible Gaming Oversight

Your betting activity and session data may be used to identify signs of problem gambling behaviour and, where warranted, to trigger responsible gaming interventions such as account alerts or outreach from our support team. This use of data is intended to protect player welfare and is governed by our Responsible Gaming policy.

2.6 Marketing Communications

With your explicit consent, we may send you promotional communications about bonuses, new games, and seasonal offers on 1117bet. You may withdraw this consent at any time by contacting our support team or updating your account preferences. We do not send unsolicited marketing to players who have not opted in.

3. Cookies & Tracking

The 1117bet platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how players interact with the site so we can improve the overall experience.

3.1 Types of Cookies We Use

3.2 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of certain platform features, including keeping you logged in between sessions. Essential security cookies cannot be disabled as they are integral to the safe operation of your 1117bet account.

4. Data Sharing & Third Parties

1117bet does not sell, lease, or otherwise transfer your personal data to third parties for commercial gain. We share data only in the limited circumstances described below, and only to the extent strictly necessary for each specific purpose.

4.1 Payment Processors

To facilitate deposits and withdrawals, we share necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard). These partners are contractually required to handle your data securely and may only use it to process the specific transaction they have been engaged to complete.

4.2 Identity Verification Services

Where we use third-party KYC verification tools to assist in identity checking, we share only the minimum data required (such as ID document images and name) for the purpose of verification. These service providers are bound by strict data processing agreements and are prohibited from using your data for any other purpose.

4.3 Legal and Regulatory Obligations

1117bet may disclose personal data to law enforcement agencies, regulators, or courts in Bangladesh or other applicable jurisdictions when required to do so by a valid legal order, warrant, or regulatory directive. In such cases, we will disclose only the data specifically requested and will, where legally permissible, notify the affected player.

4.4 Business Continuity

In the event of a merger, acquisition, or transfer of all or part of 1117bet's business operations, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer in advance, and your data will remain subject to the protections described in this Privacy Policy.

5. Data Retention

1117bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply to the main categories of data we hold:

When data reaches the end of its retention period, it is securely deleted or anonymised in a manner that prevents reconstruction of your personal identity. Anonymised, aggregated data (e.g., platform usage statistics) may be retained indefinitely for analytical purposes as it cannot be linked back to any individual player.

6. Your Privacy Rights

As a 1117bet player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will respond to all valid requests within a reasonable timeframe, and in any case no later than 30 days from receipt of a confirmed request.

6.1 Right of Access

You have the right to request a copy of the personal data that 1117bet holds about you. We will provide this in a structured, commonly used format. A request for access allows you to verify that your data is accurate and that it is being processed lawfully.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update certain account details (such as your contact number or email address) directly through your account settings. For changes to identity-verified data (such as your legal name or date of birth), please contact our support team and provide appropriate documentation.

6.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw consent and there is no other lawful basis for processing. Please note that we may be unable to fulfil an erasure request where we are required to retain data under applicable law (such as financial transaction records held for regulatory compliance purposes).

6.4 Right to Restrict Processing

You have the right to request that 1117bet restricts the processing of your personal data in certain circumstances, such as while a dispute regarding the accuracy of your data is being resolved.

6.5 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests where you believe your individual rights and freedoms outweigh those interests.

6.6 Right to Data Portability

Where technically feasible, you may request that we transfer your personal data to you or to another service provider in a machine-readable format. This right applies to data you have provided to us directly and which is processed on the basis of your consent or a contract with you.

7. Data Security Measures

1117bet takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures designed to protect it against unauthorised access, accidental loss, alteration, or disclosure. Our key security measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers, ensuring that no third party can intercept your communications with the 1117bet platform.
• Encrypted data storage for sensitive personal data including identity documents, passwords (stored as salted cryptographic hashes), and financial records.
• Role-based access controls that limit staff access to personal data on a strict need-to-know basis. No member of our team has unrestricted access to the full player database.
• Two-factor authentication (2FA) options available on your 1117bet account to add an additional layer of login security.
• Intrusion detection and prevention systems that monitor our infrastructure in real time for signs of unauthorised access or anomalous activity.
• Regular security audits and penetration testing conducted by qualified information security professionals to identify and remediate vulnerabilities before they can be exploited.
• Staff training on data protection obligations and secure data handling practices, conducted on a regular basis for all employees and contractors with access to personal data.

Despite these measures, no online system can be guaranteed to be completely immune to security incidents. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 1117bet will notify affected players promptly in accordance with applicable data protection requirements.

8. Policy Updates & Contact

1117bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players via their account email address.

We encourage you to review this Privacy Policy periodically. Your continued use of the 1117bet platform following any update constitutes your acknowledgement of the revised policy. If you do not agree to the updated terms, you should discontinue your use of the platform and request account closure via our support team.

8.1 Children's Privacy

The 1117bet platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal data during registration, we will immediately close the account and securely delete all associated data. If you believe a minor has registered on 1117bet, please report this to our support team immediately.

8.2 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1117bet handles your personal data, please contact our Data Support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the in-platform chat tool (response within 2–5 minutes)
• WhatsApp: Number available upon login to your 1117bet account

All privacy-related enquiries are handled with strict confidentiality by a dedicated member of our support team. We aim to provide a full written response to all formal privacy requests within 30 days of receipt.